Effective Date: April 26, 2025

Welcome to Al Saddah, located at 15 rue de Wattignies, 75012 Paris, and accessible online at https://al-saddah.fr. These Terms of Service ("Terms") govern your use of our website, reservation services, and any related services provided by Al Saddah ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website, making a reservation, or contacting us via email at contact@al-saddah.fr, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access our services.

2. Use of Our Services

Our website and services are intended for personal, non-commercial use. You agree to use our services only for lawful purposes and in accordance with these Terms. You may:

• Make reservations for dining at Al Saddah.
• Contact us for inquiries or support.
• Access information about our menu, events, or promotions.

You agree not to:

• Use our website or services in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Use automated tools (e.g., bots, scrapers) to access or collect data from our website.
• Interfere with or disrupt the functionality of our website or services.
• Engage in any activity that could harm our reputation or operations.

3. Reservations

Reservations can be made through our website or by contacting us directly. When making a reservation, you agree to:

• Provide accurate and complete information, including your name, contact details, and party size.
• Arrive on time for your reservation. We reserve the right to release tables held for more than 15 minutes past the reserved time.
• Notify us of any cancellations or changes at least 24 hours in advance, when possible.
• Adhere to our restaurant policies, including dress code and conduct, to ensure a pleasant dining experience for all guests.

We reserve the right to refuse or cancel reservations at our discretion, including in cases of overbooking, special events, or non-compliance with our policies.

4. Intellectual Property

All content on our website, including text, images, logos, menus, and design elements, is the property of Al Saddah or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent, except for personal, non-commercial use (e.g., printing a menu for personal reference).

5. User-Generated Content

If you submit content to us, such as reviews, feedback, or photos, you grant Al Saddah a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content for promotional or operational purposes. You represent and warrant that:

• You own or have the right to submit the content.
• The content does not violate the rights of any third party or applicable laws.
• The content is accurate and not misleading.

We reserve the right to remove or edit user-generated content at our discretion.

6. Third-Party Services and Links

Our website may include links to third-party websites or services, such as reservation platforms or social media. These third parties operate independently, and we are not responsible for their content, practices, or availability. Your use of third-party services is subject to their respective terms and policies.

7. Limitation of Liability

To the fullest extent permitted by law, Al Saddah and its affiliates, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to use our website or services.
• Errors, delays, or interruptions in our services, including reservation processing.
• Unauthorized access to or alteration of your data.
• Any conduct or content of other users or third parties.

Our website and services are provided on an "as-is" and "as-available" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Indemnification

You agree to indemnify and hold harmless Al Saddah, its affiliates, and their respective officers, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from:

• Your violation of these Terms.
• Your use or misuse of our website or services.
• Your violation of any third-party rights, including intellectual property or privacy rights.

9. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use our services will cease, but any provisions of these Terms that by their nature should survive termination (e.g., intellectual property, limitation of liability) will remain in effect.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting the updated Terms on our website with a revised effective date. Your continued use of our website or services after such changes constitutes your acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the courts of Paris, France. You agree to submit to the personal jurisdiction of such courts.

12. Force Majeure

Al Saddah shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, power outages, or technical failures.

13. Accessibility

We strive to make our website accessible to all users, including those with disabilities. If you encounter any accessibility issues, please contact us at contact@al-saddah.fr, and we will work to address your concerns.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Al Saddah regarding your use of our website and services. They supersede any prior agreements or understandings, whether written or oral.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us at:

Al Saddah
15 rue de Wattignies, 75012 Paris
Email: contact@al-saddah.fr
Website: https://al-saddah.fr

We will respond to your inquiries as soon as possible.

16. Complaints

If you have a complaint about our services, please contact us directly, and we will work to resolve the issue. You may also have the right to escalate certain disputes to relevant consumer protection authorities in France.