Effective Date: May 01, 2025

Welcome to Al Saddah, located at 15 rue de Wattignies, 75012 Paris, and accessible online at https://al-saddah.fr. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or contact us via email at contact@al-saddah.fr.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a reservation, contact us, or sign up for our newsletter, we may collect your name, email address, phone number, and any other information you voluntarily provide.
• Non-Personal Information: We may collect non-identifiable data, such as browser type, device type, IP address, and website usage patterns, through cookies and similar technologies.
• Reservation Details: Information related to your dining preferences, reservation date, time, and party size to facilitate your booking.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out our reservation form, contact us via email, or interact with our website.
• Automatically: Through cookies, web beacons, and analytics tools that track your interaction with our website.
• Third Parties: From third-party services, such as reservation platforms or analytics providers, that assist us in operating our website and services.

3. How We Use Your Information

Your information is used to:

• Process and manage your reservations.
• Respond to your inquiries and provide customer support.
• Send you promotional emails or newsletters (with your consent).
• Improve our website, services, and customer experience.
• Analyze website usage and trends to enhance functionality.
• Comply with legal obligations or protect our rights.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, managing reservations, or sending communications, provided they agree to keep your information confidential.
• Legal Authorities: When required by law, such as to comply with a subpoena, court order, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website performance and visitor behavior.
• Deliver personalized content.

You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information, subject to legal obligations.
• Restriction: Request that we limit the processing of your information.
• Data Portability: Request a copy of your information in a structured, machine-readable format.
• Objection: Object to the processing of your information for certain purposes, such as marketing.

To exercise these rights, please contact us at contact@al-saddah.fr. We will respond within the timeframes required by law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Reservation details are typically retained for 12 months, while other personal information may be kept longer if required by law or for legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or reservation services. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

As Al Saddah operates in France, your information is primarily processed within the European Economic Area (EEA). If we transfer your information to service providers outside the EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Please review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Al Saddah
15 rue de Wattignies, 75012 Paris
Email: contact@al-saddah.fr
Website: https://al-saddah.fr

We will respond to your inquiries as soon as possible.

14. Complaints

If you believe your privacy rights have been violated, you may lodge a complaint with us directly or with a supervisory authority, such as the French Data Protection Authority (CNIL):

Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy, 75007 Paris
Website: https://www.cnil.fr